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Help for the Holidays
Empathy in the news
Empathy in the wild
How to care

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Liesel Mertes helping leaders handle disruption
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help for the holidays

The Holidays Can Be Hard - when little things feel big

In the grey and grinding months after our daughter, Mercy Joan, died, my mother gave me a set of seven ceramic birds.  “A reminder that you will always be a family of seven.”  I displayed them on our mantle…poignant, a little cheesy, and unfortunately vulnerable to the daily antics of Magnus.

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Empathy In The News

Empathy for Trying Times:  A Midyear Report


how to care

How an Anonymous GI Saved my German Grandmother - An Empathy Story


how to care

What my dying dog taught me


how to care

Self Loathing Sally and Avoidant Andy


Recent Posts

Empathy In The News Liesel Mertes Empathy In The News Liesel Mertes

What to say...

The reality is, in the working world, you are (probably) going to have to continue to be in contact with people who vote differently than you do. 

And, I get it, you might be so emotionally flooded right now that curiosity and relationship seem out of reach.  However, I encourage you not to burn bridges.  The way that people change their minds is through relationships with real people who think differently than they do. 

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Check out the Handle w/ Care podcast

LISTEN TO THE PODCAST

Guests share about living (and leading) through the hard times. You get a behind the scenes look at the good, the bad, and the ugly. Each episode ends with actionable tips to make you a better manager, coworker, or friend.

Handle w/ Care podcast
Liesel Mertes workplace empathy expert
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featured episodes

Team training for empathy and connection

S1, EP36

How can I honor her? Jason Seiden on life and meaning after his daughter’s suicide

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S1, EP8

Divorce, depression, and alcohol: an interview with David Mills

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S1, EP5

My husband had a brain injury: the challenge of long-term disability. An interview with Bess Malek-Maiorano

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S1, EP1

My Wife Had Cancer: An Interview With Brad Grammar

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S1, EP33

My partner is dead: drunk driving and sudden death. An interview with Barry Hoyer

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S2, EP2

We Are Humans First: Empathy and International Teams - an interview with Jorge Vargas

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Take the Quiz

Which Empathy Avatar Are You?

Every leader has one. Each comes with superpowers (and pitfalls). Meet yours today. Estimated time ~ 5 minutes.

Author and empathy speaker Liesel Mertes

Free Guide:

How to Help During Hard Times

Life is hard and complex, but caring for your people doesn’t have to be.  This free guide offers a clear, easy-to-implement checklist for how to care for your team during disruptive life events.

From the first day, week, and month after disruption, this guide helps you show up with consistent meaningful words and actions while maintaining business priorities. Enter your info below and we’ll send you your free guide and put empathy to work.