We are so excited to educate our clients on Handle with Care. Its a needed resource for HR teams, managers, leaders, and all employees
— JoDee Curtis, SHRM-SCP


Creating culture is about more than ping-pong tables and kombucha-on-tap. How do you care for your employees when the “stuff” hits the fan? Let me help you create meaningful cadences of care to support your employees when they need it most.

LunchTime Workshop

LunchTime Workshop


A 2019 report on workplace empathy showed that 82% of employees would consider leaving their work for a more empathetic employer.  78% reported that they would work longer hours for a more empathetic employer.  How your organization supports people in the midst of hard times matters; it drives retention, helps to attract talent, and lets people know that you truly care. 

Many of us feel overwhelmed and under-equipped when a co-worker goes through a disruptive life event.  When an employee receives news of a death, a divorce, or a diagnosis, they need meaningful support.  Sadly, most co-workers and managers feel overwhelmed and under-equipped.  Instead of offering what the employee is looking for, many default to silence or toss out a tired cliché. 

What if you could feel empowered to competently care for those around you at work?  In this interactive and inspirational session, workplace empathy expert Liesel Mertes will equip your staff to be workplace first responders, offering empathy and compassion when it matters most. 




What are your current support systems for employees experiencing disruptive life events? I dive deeply into your culture and procedures: identifying areas of strength as well as opportunities for growth.

Typical engagements include

  • Four hands-on training sessions for managers/HR team, lasting 60-75 minutes

  • Sessions can be a series of four back-to-back weeks or spread out up to 1/month

Topics include strategies to handle:

  • Loss

  • Returning to work after birth/miscarriage/adoption/childbirth complications

  • Relationship transitions

  • Disruptive diagnoses

For clients that desire a deeper dive, Liesel offers Company Assessments (utilizing interviews and surveys) that lead to Customized Action Plans

Coming soon!

Coming soon!


Handle with Care is a powerful tool to help managers meaningfully support employees as they move through disruptive life events. Targeted video content combines with interactive adult learning.

Employees receive guidance in managing stress, accessing benefits, and coping with disruption. Managers gain insight into empathetic engagement, on-going support, and structuring expectations.

This offering is in the beta-testing stage. We plan to launch in early 2020.

I absolutely love this program and think that it is both innovative and relevant to our current workforce. This is a game changer!
— Liz Brothers