Liesel Mertes Liesel Mertes

There is time for empathy: an interview with Zero Excuses

What a great conversation with Nick Smarrelli of GadallNet on his podcast, Zero Excuses. We talked about psychological safety, identifying your empathy avatars (the postures you take up when confronted with pain), and how to navigate compassion fatigue.

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What a great conversation with Nick Smarrelli of GadallNet on his podcast, Zero Excuses.

We talked about...

- Psychological safety

- Identifying your empathy avatars (the postures you take up when confronted with pain)

- How to navigate compassion fatigue

You can take a listen here to grow in your capacity for empathy:

Zero Excuses Podcast
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Generational View Podcast: The Power of Empathy

I loved this conversation with the ever-engaging Raven Solomon of the Generational Mindset where we talk about the Power of Empathy. Our conversation was wide-ranging and insightful...and if you don't know Raven and the Generational View podcast, you should!

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I loved this conversation with the ever-engaging Raven Solomon of the Generational View podcast where we talk about the Power of Empathy

Our conversation was wide-ranging and insightful...and if you don't know Raven and the Generational View podcast, you should!

Here are some highlights...
- How to stop hijacking the narrative when someone is hurting
- How to practice empathy across generational and racial identities
- Why empathy is the most important leadership capacity for you to develop right now

The power of empathy
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Wheaton Magazine, Alumna Profile

Thank you Wheaton College, for highlighting my “distinctively nonlinear” path to founding Handle with Care Consulting in the most recent Wheaton magazine.

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Thank you Wheaton College, for highlighting my “distinctively nonlinear” path to founding Handle with Care Consulting in the most recent Wheaton magazine.

My relationships and experiences at Wheaton College were incredibly formative.

From early mornings with the crew team on the Fox River to delving into post-colonial theory with Ashley Woodiwiss to riotous prank wars, I cultivated a generous spirit of inquiry, expanded my capacity for empathy through deep friendships…and had a lot of fun!

I love the work that I get to do, building a capacity and creating structures for meaningful support in the workplace. It essential for thriving.

Empathy creates a sacred space for connection.

And, as a person of faith, I continue to be inspired daily by the radical empathy of the incarnation.

Wheaton Profile
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Interview with Make My People Better & trueU

Empathy is THE leadership skill to help your people survive, stabilize, and thrive in the midst of disruptive life events. And didn't you feel the need for it this week? The news cycle was disturbing, prompting strong emotional reactions as we saw the Capitol building assaulted...on top of rising infection numbers and generalized exhaustion. Thanks to Kyle DeFur, Gretchen Scott, and trueU for this timely conversation.

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Empathy is THE leadership skill to help your people survive, stabilize, and thrive in the midst of disruptive life events.

And didn't you feel the need for it this week? The news cycle was disturbing, prompting strong emotional reactions as we saw the Capitol building assaulted...on top of rising infection numbers and generalized exhaustion.

Thanks to Kyle DeFur, Gretchen Scott, and trueU for this timely conversation.

Make my people better interview
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Interview with Being at Work & Andrea Butcher

Empathy matters. Empathy keeps your people engaged in the midst of disruption and a constantly changing business environment. Empathy builds trust and helps you retain talent. Thanks to the HRD Advisory Group and Andrea Butcher for this timely interview on your podcast.

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Empathy matters.

Empathy keeps your people engaged in the midst of disruption and a constantly changing business environment.

Empathy builds trust and helps you retain talent.

Thanks to the HRD Advisory Group and Andrea Butcher for this timely interview on your podcast.

You can listen here…

"Empathy Matters" Podcast interview
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Interview with Innermission Podcast

How can we help one another as we, collectively, live through the disruptive life event that is 2020?

This is just one of the topics I discuss with Colleen Stanevich (she/her) on her Innermission podcast. Thank you for hosting this important conversation!

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How can we help one another as we, collectively, live through the disruptive life event that is 2020?

This is just one of the topics I discuss with Colleen Stanevich (she/her) on her Innermission podcast. Thank you for hosting this important conversation!

We talk about why leading with empathy is the most important skill set you can develop in 2020.

You can listen here:

innermission interview
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Inspired Impact Interview

"Your support for others matters more than ever. And, empathy is a skill that you can get better at if you take the time to learn, and if you do, it will make a huge impact on your work and in your personal life." Thanks to Orapin Marketing + Public Relations - orapinmarketing.com and Rhiannon Hendrickson for interviewing me on empathy, THE workplace skill for 2020 and beyond.

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"Your support for others matters more than ever. And, empathy is a skill that you can get better at if you take the time to learn, and if you do, it will make a huge impact on your work and in your personal life."

Thanks to Orapin Marketing + Public Relations - orapinmarketing.com and Rhiannon Hendrickson for interviewing me on empathy, THE workplace skill for 2020 and beyond.

You can read the interview here:

Inspired Impact Interview
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Emplify Blog Post: Leading with Empathy

Empathy is the essential leadership skill of 2020. Empathy is the ability to honor and respond to the pain of another person, the capacity to let that person know that they are seen and heard and that they are not alone.

When this sort of intentional care occurs, it has a profoundly positive effect on businesses, communities, and families. And yet, empathy is a skill that is often under-appreciated and even unpracticed, especially from top leadership.

Empathy is the essential leadership skill of 2020. Empathy is the ability to honor and respond to the pain of another person, the capacity to let that person know that they are seen and heard and that they are not alone. 

When this sort of intentional care occurs, it has a profoundly positive effect on businesses, communities, and families. And yet, empathy is a skill that is often under-appreciated and even unpracticed, especially from top leadership. 

YOU CAN READ THE REST OF THE ARTICLE BELOW

EMPLIFY ARTICLE ON EMPATHY
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Bottom Line Faith with Ray Hilbert

Great conversation with Ray Hilbert and Truth at Work. I talk about how hard it is to walk with grief, the toxic messaging of just "pushing through" hard things, and how the body is a truth teller during times of disruption. We recorded this just before society shut down for COVID-19 and the conversation has particular resonance as we are all walking through a collective grief.

Great conversation with Ray Hilbert and Truth at Work

I talk about how hard it is to walk with grief, the toxic messaging of just "pushing through" hard things, and how the body is a truth teller during times of disruption.

We recorded this just before society shut down for COVID-19 and the conversation has particular resonance as we are all walking through a collective grief.

Bottom Line Faith with Ray Hilbert
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Interview with Rebecca Fleetwood Hession and the Badass Women's Council

We bring our whole-self to work. This has never felt as true on as large of a scale as it does today. We are our anxieties, our hopes, and our fussing children-in-the-background of our Zoom calls as much as we are our sales numbers. My conversation with Rebecca Fleetwood Hession and the Badass Women's Council Podcast feels especially relevant today.

We bring our whole-self to work. This has never felt as true on as large of a scale as it does today.

We are our anxieties, our hopes, and our fussing children-in-the-background of our Zoom calls as much as we are our sales numbers.

My conversation with Rebecca Fleetwood Hession and the Badass Women's Council Podcast feels especially relevant today.

Badass Women's Council Interview
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More Than a Few Words with Lorraine Ball

It was a pleasure to talk with Lorraine Ball on More than a Few Words about workplace empathy. Extending meaningful care doesn't cost a lot BUT it does take intention and planning. Take a listen to our episode here:

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It was a pleasure to talk with Lorraine Ball on More than a Few Words about workplace empathy. Extending meaningful care doesn't cost a lot BUT it does take intention and planning. Take a listen to our episode here:

Workplace Empathy on More Than a Few Words
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Lippert Academy for Leadership Podcast

In business, if something affects your people AND your bottom line, you measure and train for it. Yet, when it comes to disruptive life events, most organizations are just putting out fires and hoping for the best.

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In business, if something affects your people AND your bottom line, you measure and train for it. Yet, when it comes to disruptive life events, most organizations are just putting out fires and hoping for the best.

I loved being a podcast guest of the Lippert Academy for Leadership with Dustin Kaehr.

Take a listen...and let’s move the conversation more towards prevention and wellness: how can you proactively plan and train your people to give organizational support when it matters most?

You can listen on Google Play, Apple Podcasts, or click here:

Lippert academy & liesel mertes podcast
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Emplify Insights Podcast with Santiago Jaramillo

I am delighted to be featured on the most recent Emplify podcast with Santiago Jaramillo and Nicole M. MacLean.

The buzzword ‘employee wellness’ has been bounced around with as little significant impact as the ping pong tables and other ‘perks’ that it often produces. While many of us won’t pass up the perks and benefits, true employee wellness requires listening to the needs of the most disengaged employees and elevating their voices, especially during disruptive life events.

What support systems does your organization have in place to support people during hard times?

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I am delighted to be featured on the most recent Emplify podcast with Santiago Jaramillo and Nicole M. MacLean.

The buzzword ‘employee wellness’ has been bounced around with as little significant impact as the ping pong tables and other ‘perks’ that it often produces. While many of us won’t pass up the perks and benefits, true employee wellness requires listening to the needs of the most disengaged employees and elevating their voices, especially during disruptive life events.

What support systems does your organization have in place to support people during hard times?

Emplify insights podcast: employee wellness
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Sharpen Podcast with Kirby Green

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Young professionals desire to be genuinely seen and valued in the workplace, especially as they experience disruptive life events. The Sharpen podcast focuses on young professionals and it was a pleasure to discuss the work of Handle with Care with host Kirby Green.

You can listen here as we discuss the need for attunement and delve into really practical tips to build empathy in your workplace.

You can listen on Apple Podcasts or click the link here:

Sharpen Podcast: Empathy at Work
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Joy Powered Podcast with Purple Inc.

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Empathy is a trait that can be learned AND it is so impactful in the workplace. It was a delight to talk with JoDee Curtis and Susan While on the Purple Ink JoyPowered Podcast.

Topics include the cost of disruptive life events, why empathy at work is important, and how to get better at showing empathy. A listener asks about getting applicants when you have unusual job titles.

You can listen to our conversation here...

JoyPowered: Empathy in the workplace
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Article in the Carmel Current

Handle with Care was featured in this week’s edition (07/30/19) of the Carmel Current. Many thanks to Ann Marie Shambaugh for bringing attention to the important work of cultivating empathy in the workplace; it makes such a difference in the lives of hurting employees!

Liesel Mertes interviews Sheri Alexander

Liesel Mertes interviews Sheri Alexander

Handle with Care was featured in this week’s edition (07/30/19) of the Carmel Current. Many thanks to Ann Marie Shambaugh for bringing attention to the important work of cultivating empathy in the workplace; it makes such a difference in the lives of hurting employees!

You can read the article here:

Carmel Current Article
Liesel Mertes at Village Recording Studios

Liesel Mertes at Village Recording Studios

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