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help for the holidays
The Holidays Can Be Hard - when little things feel big
In the grey and grinding months after our daughter, Mercy Joan, died, my mother gave me a set of seven ceramic birds. “A reminder that you will always be a family of seven.” I displayed them on our mantle…poignant, a little cheesy, and unfortunately vulnerable to the daily antics of Magnus.
Empathy In The News
Empathy for Trying Times: A Midyear Report
how to care
How an Anonymous GI Saved my German Grandmother - An Empathy Story
how to care
What my dying dog taught me
how to care
Self Loathing Sally and Avoidant Andy
Recent Posts
Most of you will not do great things
There are problems that are way beyond my pay grade (and yours) - I will probably not do some big, epic thing in the world that will suddenly snap all that is broken back into focus.
But I can do a good work, right where I am planted, caring for my family and coworkers, reaching out when it matters, giving my money to meaningful causes, delighting in beauty and practicing gratitude. I can do a good work of willing the good for everyone that I encounter.
Lake Superior will kill you
Lake Superior always right-sizes me. When I am near her, I am awestruck by a force that makes me small.
This is an important truth: I am significant, but I am small.
Because the churn of work can make everything BIG.
Sitting alone in the bathroom during lunch
Why does loneliness matter?
Your lonely employees are more likely to get sick, more likely to tune out, and more likely to leave your organization. This is a cost to both your hiring and your retention as well as to your health insurance premiums.
Marking the way (or how I almost got lost in the wilderness this week)
The smartest organizations know the power of documenting their processes so they are replicable, equitable, and aren't dependent on just one person.
But we haven't applied that degree of intention (or documentation) for how we care for people during the inevitable, disruptive life events that will occur.
"This is a great country" - Seeing through different eyes
I was reminded, through the eyes and story of Abdurrahman, that some of the best of who we are-and-can-be as people is to be people who are kind, who create opportunities for others, who extend a welcome and reach out with care.
Whether that is to a stranger, to a coworker, or to a person that lives in your home - each movement of kindness matters and helps to co-create communities that we all want to be a part of.
How an Anonymous GI Saved my German Grandmother - An Empathy Story
And while we can’t, ultimately, know who we would be until we are in the moment, I know that empathy and kindness and courage don’t emerge from a vacuum. These traits are forged (or not) in a hundred small moments.
Moments where it would be easier to turn away, to just keep going in the other direction or onwards with the task instead of caring for the person.
Curious, Not Furious
You can choose to spend a lot of time and energy in judgment/annoyance - or you can engage your curiosity and wonder
She dies all over again - Marking the anniversary of a loss
Grief is love expressing itself over time...and anniversaries can feel particularly poignant.
When the wheels fell off - literally Lessons in limits
There is goodness in rest. Consider this week's newsletter an invitation - if your life demands and mental load resemble that woefully overloaded trailer, take a moment to consider - what can I unload?
What My Dying Dog Taught Me
In his final days, Tozer taught me to interrogate the stories I make up in my mind, to practice greater curiosity, to lean in (when the behavior seems odd/out of character) and ask, "what else *might* be going on here?"
It should come with a warning label
Remember, empathy begins at home. Consider the golden rule: love your neighbor as you love yourself. If you are not growing in empathy and care for the disruptive, orphaned parts of your own story, it will be difficult to (sustainably) show up with care and support for those you care about at work and in life.
Check out the Handle w/ Care podcast
LISTEN TO THE PODCAST
Guests share about living (and leading) through the hard times. You get a behind the scenes look at the good, the bad, and the ugly. Each episode ends with actionable tips to make you a better manager, coworker, or friend.
featured episodes
S1, EP36
How can I honor her? Jason Seiden on life and meaning after his daughter’s suicide
S1, EP8
Divorce, depression, and alcohol: an interview with David Mills
S1, EP5
My husband had a brain injury: the challenge of long-term disability. An interview with Bess Malek-Maiorano
S1, EP1
My Wife Had Cancer: An Interview With Brad Grammar
S1, EP33
My partner is dead: drunk driving and sudden death. An interview with Barry Hoyer
S2, EP2
We Are Humans First: Empathy and International Teams - an interview with Jorge Vargas
Take the Quiz
Which Empathy Avatar Are You?
Every leader has one. Each comes with superpowers (and pitfalls). Meet yours today. Estimated time ~ 5 minutes.
Free Guide:
How to Help During Hard Times
Life is hard and complex, but caring for your people doesn’t have to be. This free guide offers a clear, easy-to-implement checklist for how to care for your team during disruptive life events.
From the first day, week, and month after disruption, this guide helps you show up with consistent meaningful words and actions while maintaining business priorities. Enter your info below and we’ll send you your free guide and put empathy to work.