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help for the holidays
The Holidays Can Be Hard - when little things feel big
In the grey and grinding months after our daughter, Mercy Joan, died, my mother gave me a set of seven ceramic birds. “A reminder that you will always be a family of seven.” I displayed them on our mantle…poignant, a little cheesy, and unfortunately vulnerable to the daily antics of Magnus.
Empathy In The News
Empathy for Trying Times: A Midyear Report
how to care
How an Anonymous GI Saved my German Grandmother - An Empathy Story
how to care
What my dying dog taught me
how to care
Self Loathing Sally and Avoidant Andy
Recent Posts
Comparative grief is a dead-end street: The power of lament
Let me invite you to stop comparing and compartmentalizing your churning emotional world. Comparative grief is a dead-end street. The worst grief is always the YOUR grief.
Birthday wisdom - grief, loss & beauty
Who you are today isn't who you have to be tomorrow. Growth is hard and beautiful and worth it. Greet the new versions of yourself with a kiss and be willing to part ways with what no longer serves you. What would you say to a younger version of yourself?
What Shark Diving Taught Me About Uncertainty
Whether it is reaching quarterly goals, implementing new payment software, or facing the final semester of high school before your child goes off to college, may you feel (and co-create) confidence and competence to face the uncertainty ahead.
Pioneer Day, Funerals, & Moments That Matter
Showing up for people doesn’t always feel easy. While creating cultures of care at work, in friendships, at home, there are moments where you’d rather not. Not write that text or come back early. Not lean in and listen or show up.
The Body Keeps the Score - My recent stay in the ER
Anniversaries are not just dates on a calendar, they are written in and on our bodies. Maybe you also mark anniversaries with a bodily manifestation. Or perhaps you feel particularly disembodied around times of remembering.
The Death Day Approaches
Many of you know me from a stage or a conference room, where I appear professional and talk easily about empathy and human-centric skills. But in today’s newsletter, I want to give you a snapshot of a younger, desperate and grieving Liesel.
Empathy is an Inside Job
If you want to build sustainable cultures of care, you need to learn kindness towards those pieces/versions of yourself that you are *currently* meeting with disdain or dread.
Crying is OK Here
I was at a networking event this month. The peppy emcee bubbled over in a welcome, telling us to promote the event and chirping, "Remember, positive vibes only!" I think she was well-intentioned...but the remark was tone-deaf. Because, over coffee, I had already talked to a woman whose brother was just killed and another whose long-term relationship had foundered. And that was just in the first 5 minutes!
The Keynote Life
Great keynote session this afternoon! Cheers to organizations like the Wellness Council of Indiana, talking about all the things that matter right now in the lives of employees: sessions on mental wellness, trauma, loneliness, empathy. I love where we are headed: towards more connected, human workplaces.
Imagination and Empathy
Some great ways to cultivate your empathetic imagination include….
1) Reading books by authors from different worldviews/cultures/experiences
2) Pausing while watching a show to ask, “I wonder why they are feeling/doing that?”
3) Ask (often), “What else might be going on right now to make this person act the way that they are acting?”. Engage the question with compassion and imagination.
Locked Keys and Empathy
So, I locked my keys in the car. They are, still, leering at me from the middle console as I wait for the USAA rescue crew. Being stuck at Chipotle is a minor disruptive life event. I needed help. Because I was stranded with 3 of my 4 children and another needed to be picked up from camp.
The Phoenix
I was in a room full of people today, doing what I love! Being in-person again was a delight. Thank you, Park Tudor School. Our all-day session offered so many moments of learning and connection. Educators are pandemic heroes and it was a pleasure to bring this content into a school setting.
Check out the Handle w/ Care podcast
LISTEN TO THE PODCAST
Guests share about living (and leading) through the hard times. You get a behind the scenes look at the good, the bad, and the ugly. Each episode ends with actionable tips to make you a better manager, coworker, or friend.
featured episodes
S1, EP36
How can I honor her? Jason Seiden on life and meaning after his daughter’s suicide
S1, EP8
Divorce, depression, and alcohol: an interview with David Mills
S1, EP5
My husband had a brain injury: the challenge of long-term disability. An interview with Bess Malek-Maiorano
S1, EP1
My Wife Had Cancer: An Interview With Brad Grammar
S1, EP33
My partner is dead: drunk driving and sudden death. An interview with Barry Hoyer
S2, EP2
We Are Humans First: Empathy and International Teams - an interview with Jorge Vargas
Take the Quiz
Which Empathy Avatar Are You?
Every leader has one. Each comes with superpowers (and pitfalls). Meet yours today. Estimated time ~ 5 minutes.
Free Guide:
How to Help During Hard Times
Life is hard and complex, but caring for your people doesn’t have to be. This free guide offers a clear, easy-to-implement checklist for how to care for your team during disruptive life events.
From the first day, week, and month after disruption, this guide helps you show up with consistent meaningful words and actions while maintaining business priorities. Enter your info below and we’ll send you your free guide and put empathy to work.