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help for the holidays
The Holidays Can Be Hard - when little things feel big
In the grey and grinding months after our daughter, Mercy Joan, died, my mother gave me a set of seven ceramic birds. “A reminder that you will always be a family of seven.” I displayed them on our mantle…poignant, a little cheesy, and unfortunately vulnerable to the daily antics of Magnus.
Empathy In The News
Empathy for Trying Times: A Midyear Report
how to care
How an Anonymous GI Saved my German Grandmother - An Empathy Story
how to care
What my dying dog taught me
how to care
Self Loathing Sally and Avoidant Andy
Recent Posts
Empathy and Elon - Is caring for others a "fundamental weakness"?
Empathy shouldn't be the only "leg" that governmental or company policies stand on, but it certainly deserves a seat at the table.
Not a bug - but something that can bring out our best.
What is a good, next step for you right now?
Especially at work, this can be difficult for managers and coworkers to navigate. Which leads them to avoid conversations about disruptive life events entirely.
Try utilizing this helpful question -"What is a good next step for you right now?"
This question can move someone into their generative mind: yes, these things have happened to me and they are crappy...but what is within my power?
It also keeps you (the listener) from slipping into the Fix-It Frank empathy avatar - telling the person going through a hard time what they need to do, which can lead to conversational shut-down.
"This is a great country" - Seeing through different eyes
I was reminded, through the eyes and story of Abdurrahman, that some of the best of who we are-and-can-be as people is to be people who are kind, who create opportunities for others, who extend a welcome and reach out with care.
Whether that is to a stranger, to a coworker, or to a person that lives in your home - each movement of kindness matters and helps to co-create communities that we all want to be a part of.
What if Valentine's Day feels awful? Help for the Holidays.
This was the year of the break-up, the death, or the deep loneliness - and today is a reminder of the disruptive life events and the world that is not-how-you-want-it-to-be.
I hope you have some good people around you, ones that can look up from their own plans or chocolates to give you a hug, a coffee, or just a listening ear.
How an Anonymous GI Saved my German Grandmother - An Empathy Story
And while we can’t, ultimately, know who we would be until we are in the moment, I know that empathy and kindness and courage don’t emerge from a vacuum. These traits are forged (or not) in a hundred small moments.
Moments where it would be easier to turn away, to just keep going in the other direction or onwards with the task instead of caring for the person.
"Do you even know the rules?": My disastrous basketball debut
It's hard to know what you haven't been taught.
Most of us didn't receive any purposeful instruction on how to be empathetic and connect with others. We seldom teach it in our MBA programs or our onboarding.
And yet, we need our leaders, managers, and team members to operate in this skillset again and again.
The Holidays Can Be Hard: blessing the darkness
Maybe solstice is the invitation you need – if you don’t feel abundant or generous - if this year was hard and cold and only looks to be more of the same.
The Holidays Can Be Hard: celebrating growth and marking loss
The end of the year is a naturally reflective time where we set revenue goals and resolutions. For forward-thinking companies, it is also a time both to celebrate and to mark loss.
Murder, empathy and outrage - how to stay human
At it's heart - empathy demands that we value people enough to sit with the gravity/impact of their stories/perspectives - to be affected.
Violence is awful, reforms are necessary when systems repeatedly fail people.
And there is definitely room for reform + increased empathy within these systems.
Thanksgiving 2024 - Help for the Holidays
Holidays can be hard: instead of being marked by Hallmark charm/glowing gratitude, they can be an aching reminder of pain.
Curious, Not Furious
You can choose to spend a lot of time and energy in judgment/annoyance - or you can engage your curiosity and wonder
What to say...
The reality is, in the working world, you are (probably) going to have to continue to be in contact with people who vote differently than you do.
And, I get it, you might be so emotionally flooded right now that curiosity and relationship seem out of reach. However, I encourage you not to burn bridges. The way that people change their minds is through relationships with real people who think differently than they do.
Check out the Handle w/ Care podcast
LISTEN TO THE PODCAST
Guests share about living (and leading) through the hard times. You get a behind the scenes look at the good, the bad, and the ugly. Each episode ends with actionable tips to make you a better manager, coworker, or friend.
featured episodes
S1, EP36
How can I honor her? Jason Seiden on life and meaning after his daughter’s suicide
S1, EP8
Divorce, depression, and alcohol: an interview with David Mills
S1, EP5
My husband had a brain injury: the challenge of long-term disability. An interview with Bess Malek-Maiorano
S1, EP1
My Wife Had Cancer: An Interview With Brad Grammar
S1, EP33
My partner is dead: drunk driving and sudden death. An interview with Barry Hoyer
S2, EP2
We Are Humans First: Empathy and International Teams - an interview with Jorge Vargas
Take the Quiz
Which Empathy Avatar Are You?
Every leader has one. Each comes with superpowers (and pitfalls). Meet yours today. Estimated time ~ 5 minutes.
Free Guide:
How to Help During Hard Times
Life is hard and complex, but caring for your people doesn’t have to be. This free guide offers a clear, easy-to-implement checklist for how to care for your team during disruptive life events.
From the first day, week, and month after disruption, this guide helps you show up with consistent meaningful words and actions while maintaining business priorities. Enter your info below and we’ll send you your free guide and put empathy to work.