Services

Creating culture is about more than ping-pong tables and kombucha-on-tap. How do you care for your employees when the “stuff” hits the fan? Let me help you create meaningful cadences of care to support your employees when they need it most.

KEYNOTE SPEAKING

Are you struggling to keep your employees engaged in and energized? Do you wonder if you are giving them what they need to survive, stabilize and thrive? Empathy is THE leadership skill of 2024 and beyond.

Topics include

• Building a Culture of Care at Work

• Survive, Stabilize, Thrive: How to Cultivate Resilience

• Combatting Compassion and Change Fatigue

How your organization supports people in the midst of hard times matters; it drives retention, helps to attract talent, and lets people know that you truly care. 

What if you could feel empowered to competently care for those around you at work?  In these interactive and inspirational sessions, workplace empathy expert Liesel Mertes will equip your staff to be workplace first responders, offering empathy and compassion when it matters most. 

TRAINING & COACHING

This type of engagement is best for organizations who want to maximize cost savings and invest in creating habits of empathy across the organization

Companies choose, in consultation with Handle w/ Care, a curated combination of trainings

Delivery options (virtual or in-person) and timing can accommodate company training.

Topics include:

• Things Fall Apart: How to Create a Culture of Resilience

• Rise Up: How to Cultivate Fortitude at Work

• Maximizing Hard Conversations: Empathy & Identity, Race, Access, & Bias

• Communication Coaching for Downsizing

• Making Meaning After Loss

EMPATHY@WORK LIVE - Spring 2024

The last four years are marked by uncertainty, challenge, and change and because of it, people are craving meaningful support.

We know this because:

• 85% of workers report a decline in their overall wellness over the last year

• 76% of employees directly linked their productivity to the presence (or absence!) of empathy at work

The problem?

Many employees feel overwhelmed and under-equipped when a disruptive life event occurs. Team leaders and HR departments aren’t always sure what to say, so they hope for the best, retreat to silence or toss out a tired cliché (“It’s going to be ok” is rarely what someone needs to hear).

Join Workplace Empathy Expert Liesel Mertes and fellow people leaders for Empathy@Work in the spring of 2024 to develop empathetic leadership skills, share best practices and learn how to co-create workplaces where people want to show up and do their best work.

April 18- Empathy@Work for all. Come regardless of industry to this time of learning & connection