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help for the holidays
The Holidays Can Be Hard - when little things feel big
In the grey and grinding months after our daughter, Mercy Joan, died, my mother gave me a set of seven ceramic birds. “A reminder that you will always be a family of seven.” I displayed them on our mantle…poignant, a little cheesy, and unfortunately vulnerable to the daily antics of Magnus.
Empathy In The News
Empathy for Trying Times: A Midyear Report
how to care
How an Anonymous GI Saved my German Grandmother - An Empathy Story
how to care
What my dying dog taught me
how to care
Self Loathing Sally and Avoidant Andy
Recent Posts
Celebrate Your Superpower
Any other working moms out there? Continually aware of all the ways you are falling short, trying to survive, work, and parent in the midst of a global pandemic? Then you will delight in this NY Times article too! 12 Moms, celebrating their secret strengths...the little successes that we all too often overlook in the press to do and be more.
Reach Out: Mother's Day
I yelled at Luke, threw a book across the room, and was so bone weary I couldn’t even cry. Mother’s Day, 2011. Eight weeks after I buried my daughter, Mercy Joan. I was not OK. The day is right around the corner (May 9). And Mother’s Day is so much more complex than the Hallmark cards make it look…
Apologize
When you mishandle someone who is hurting, and you will (none of us is perfect). Apologize. Try out this phrasing: “I’m sorry. I didn’t show up/respond/care for you the way that I would have wanted to. I was careless/too busy/didn’t know what to say. I am going to do better moving forwards.”
Lament for Indianapolis
Expressing our humanity through shared sorrow, not just to the Internet but with our colleagues and friends, is vital. It is part of the path towards healing and meaningful change.
Always Learning About My Biases
Always learning about my biases...I have minimized the experience of Asian Americans with my language.
The Brutalizing Divide
“Work is for work; keep home at home”. False. This brutalizing perspective cleaves people in two: dividing the work self from the messy, rest-of-life self. If your culture does not make space for weakness, if you penalize emotion as being too feminine or too distracting, you aren’t avoiding the “problem” of emotions.
Be a Mindful Manager
Empathy shows up in your calendar. Because our calendars manifest what is important to us. And as much as I want to be a person that supports those around me, the needs are too big and I often get caught up in the moment. That is why I plan for empathy in my calendar.
Does rest = failure?
How do you view rest right now? Because if you can’t allow yourself to rest, you won’t allow others to rest either. And that is the road to burnout.
Words Matter
I passed a game of pick-up football yesterday. A bunch of boys playing. And as I walked past, one kid missed a tackle and was slow to get off the ground. "You're so gay! You're such a homo," his teammates taunted. Ugh. There is still so much work to do.
Check out the Handle w/ Care podcast
LISTEN TO THE PODCAST
Guests share about living (and leading) through the hard times. You get a behind the scenes look at the good, the bad, and the ugly. Each episode ends with actionable tips to make you a better manager, coworker, or friend.
featured episodes
S1, EP36
How can I honor her? Jason Seiden on life and meaning after his daughter’s suicide
S1, EP8
Divorce, depression, and alcohol: an interview with David Mills
S1, EP5
My husband had a brain injury: the challenge of long-term disability. An interview with Bess Malek-Maiorano
S1, EP1
My Wife Had Cancer: An Interview With Brad Grammar
S1, EP33
My partner is dead: drunk driving and sudden death. An interview with Barry Hoyer
S2, EP2
We Are Humans First: Empathy and International Teams - an interview with Jorge Vargas
Take the Quiz
Which Empathy Avatar Are You?
Every leader has one. Each comes with superpowers (and pitfalls). Meet yours today. Estimated time ~ 5 minutes.
Free Guide:
How to Help During Hard Times
Life is hard and complex, but caring for your people doesn’t have to be. This free guide offers a clear, easy-to-implement checklist for how to care for your team during disruptive life events.
From the first day, week, and month after disruption, this guide helps you show up with consistent meaningful words and actions while maintaining business priorities. Enter your info below and we’ll send you your free guide and put empathy to work.