ON THE BLOG
CATEGORIES
↓
FEATURED POSTS
help for the holidays
The Holidays Can Be Hard - when little things feel big
In the grey and grinding months after our daughter, Mercy Joan, died, my mother gave me a set of seven ceramic birds. “A reminder that you will always be a family of seven.” I displayed them on our mantle…poignant, a little cheesy, and unfortunately vulnerable to the daily antics of Magnus.
Empathy In The News
Empathy for Trying Times: A Midyear Report
how to care
How an Anonymous GI Saved my German Grandmother - An Empathy Story
how to care
What my dying dog taught me
how to care
Self Loathing Sally and Avoidant Andy
Recent Posts
How to Be Helpful: Cancel the Meeting
Recent research from CEB Global showed that 60% of managers fail in their first two years.
Over the course of our next few newsletters, I'm going to be sharing tips for leaders/managers to help support your people when they need it most.
You Shouldn't Be Here: Tips for the First Week
Work is busy, plagued by the tyranny of the immediate, and it is easy for our best intentions to get lost. One of the things that I love about this story is that the leader of the firm took time to offer a meaningful gesture of care.
When a Holiday Feels Hard: Mother's Day
Undoubtedly, you also have people at work, in your neighborhood, in your family, who will scrape against Mother’s Day. Who can you reach out to this week? It doesn’t have to be fancy or perfect.
Magic Sausage and Meaningful Rituals
This is not sustainable. We (and every created thing) function best in rhythms of rest and productivity. We deprive ourselves of true rest by never truly disconnecting from work.
"When are you going to start a family?" - Topics to avoid at work
We should stop asking about people’s reproductive roadmap, especially in work-place settings.
Don’t ask when someone is going to start a family, when they are going to have more children, or even when they are going to become a grandparent (i.e. when are your kids going to start having kids?).
You simply do not know what journey the individual is on…and you could put them in an awkward situation.
And if they do invite you into that space of conversation, proceed with great awareness and care.
It should come with a warning label
Remember, empathy begins at home. Consider the golden rule: love your neighbor as you love yourself. If you are not growing in empathy and care for the disruptive, orphaned parts of your own story, it will be difficult to (sustainably) show up with care and support for those you care about at work and in life.
Comparative grief is a dead-end street: The power of lament
Let me invite you to stop comparing and compartmentalizing your churning emotional world. Comparative grief is a dead-end street. The worst grief is always the YOUR grief.
Birthday wisdom - grief, loss & beauty
Who you are today isn't who you have to be tomorrow. Growth is hard and beautiful and worth it. Greet the new versions of yourself with a kiss and be willing to part ways with what no longer serves you. What would you say to a younger version of yourself?
What Shark Diving Taught Me About Uncertainty
Whether it is reaching quarterly goals, implementing new payment software, or facing the final semester of high school before your child goes off to college, may you feel (and co-create) confidence and competence to face the uncertainty ahead.
Self-Loathing Sally & Avoidant Andy
Remember, progress over perfection every time. Don’t be a Self-Loathing Sally or an Avoidant Andy. Instead, when you realize the gap between who you want to be and your actions, move into the gap with meaningful actions and communication.
Pioneer Day, Funerals, & Moments That Matter
Showing up for people doesn’t always feel easy. While creating cultures of care at work, in friendships, at home, there are moments where you’d rather not. Not write that text or come back early. Not lean in and listen or show up.
Check out the Handle w/ Care podcast
LISTEN TO THE PODCAST
Guests share about living (and leading) through the hard times. You get a behind the scenes look at the good, the bad, and the ugly. Each episode ends with actionable tips to make you a better manager, coworker, or friend.
featured episodes
S1, EP36
How can I honor her? Jason Seiden on life and meaning after his daughter’s suicide
S1, EP8
Divorce, depression, and alcohol: an interview with David Mills
S1, EP5
My husband had a brain injury: the challenge of long-term disability. An interview with Bess Malek-Maiorano
S1, EP1
My Wife Had Cancer: An Interview With Brad Grammar
S1, EP33
My partner is dead: drunk driving and sudden death. An interview with Barry Hoyer
S2, EP2
We Are Humans First: Empathy and International Teams - an interview with Jorge Vargas
Take the Quiz
Which Empathy Avatar Are You?
Every leader has one. Each comes with superpowers (and pitfalls). Meet yours today. Estimated time ~ 5 minutes.
Free Guide:
How to Help During Hard Times
Life is hard and complex, but caring for your people doesn’t have to be. This free guide offers a clear, easy-to-implement checklist for how to care for your team during disruptive life events.
From the first day, week, and month after disruption, this guide helps you show up with consistent meaningful words and actions while maintaining business priorities. Enter your info below and we’ll send you your free guide and put empathy to work.